District Support Representative
Core
Oversee day-to-day operations of the office, including field service manpower, engineering, and sales support for Eaton's electrical field service team.
Role type
Senior IC District Support Representative (Electrical Field Service)
Builds
Job schedules, budgets, cost estimates, and service reports for Eaton's electrical distribution and control systems.
Domain
Industrial electrical distribution and control systems
Required skills
Field service experience (5+ years), electrical distribution and control systems knowledge, driver's license with clean record, technical support, reporting, equipment maintenance, customer relationship management, financial forecasting, proposal support, safety compliance (QEW program)
Preferred skills
Bachelor's degree in engineering, 5+ years leading large service engineering projects, strong technical knowledge of EESS industry products and solutions
Technologies
Personal computers, software systems for tracking priorities, test equipment, tools
Responsibilities
Manage district job schedule and backlog, provide technical support for field service representatives, maintain service equipment and inventory, develop financial forecasts and profit plans, support sales with quotations and negotiations, maintain customer relationships, ensure safety compliance
Seniority
Senior, hands-on IC