Senior Director, Field Excellence & Enablement
Core
Architect and execute the vision, strategy, and operations for field-facing colleague engagement and enablement to optimize commercial outcomes in the pharmaceutical industry.
Role type
Senior Director, Field Excellence & Enablement
Builds
Scalable field excellence capabilities, modernized engagement models, and enterprise-wide behavioral change solutions.
Domain
Pharmaceutical/Biotech Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic visioning, organizational design, operating model redesign, cross-functional leadership, behavior change management, CRM optimization, AI-driven insight integration, field force effectiveness (FFE), account management frameworks, virtual engagement model design.
Preferred skills
Next Best Action (NBA) design, high-profile product launch support, internal consulting to senior leadership, IDN/organized customer strategies.
Technologies
CRM, AI-driven solutions, MarTech platforms, analytics tools.
Responsibilities
Define long-term vision and multi-year roadmap for field enablement; lead large-scale commercial transformations for field organizations of 500+ personnel; coordinate cross-BU Field Excellence Leads without direct management authority; design holistic cross-functional engagement solutions; govern technology and analytics investment priorities.
Seniority
Senior Director, strategic leadership & enterprise-wide influence
