PAS Representative Float
Core
First point of contact for patients and visitors at the front desk, handling registration, eligibility verification, and point-of-service collections to maximize reimbursement.
Role type
Patient Financial Services Representative
Builds
Patient registration records and payment collections for medical imaging services
Domain
Healthcare / Medical Imaging / Revenue Cycle
Required skills
Customer service, registration processes, eligibility verification, insurance benefits knowledge, payment collection, financial counseling, data entry, multi-tasking, conflict resolution
Preferred skills
CHAA certification, prior cash collections experience, knowledge of company systems
Technologies
A/D/T system, office software (word processing, spreadsheets, databases)
Responsibilities
Welcome patients and explain services, verify demographics and insurance eligibility, collect payments and meet targets, provide financial counseling and assist with assistance programs, act as liaison between patients and billing/physicians, maintain productivity logs
Seniority
Entry to Mid-level, individual contributor