Acute Patient Access Services Representative
Core
First point of contact for patient intake, registration, and financial services in hospital settings including ER, inpatient, and outpatient.
Role type
Acute Patient Access Services Representative
Builds
Patient registration records, insurance authorizations, and financial liability collections
Domain
Healthcare / Revenue Cycle
Required skills
Patient intake and registration, insurance verification and eligibility checks, financial counseling and liability collection, EHR data entry, compliance documentation, multi-tasking in fast-paced environments
Preferred skills
Medical terminology knowledge, healthcare systems proficiency, CRCR or CHAA certification
Technologies
EHR systems, multi-system technology for patient offerings and record-keeping
Responsibilities
Greet patients and verify identity, process registration and collect financial liability, verify insurance and obtain authorizations, ensure documentation accuracy and compliance, collaborate with clinical teams to optimize patient flow
Seniority
Entry-level to Mid-level, hands-on IC