Front Desk Patient Financial Services Representative Family Practice
Core
Front desk representative managing patient registration, insurance verification, appointment scheduling, and financial services in a family practice.
Role type
Front Desk Patient Financial Services Representative
Builds
Patient flow and revenue cycle operations for Banner Health Greenway Family Medicine
Domain
Healthcare / Family Practice
Required skills
patient registration, insurance eligibility verification, appointment scheduling, financial counseling, data entry, payment processing, compliance adherence
Preferred skills
prior cash collections experience, familiarity with company systems
Technologies
office software, word processing, spreadsheet, database software
Responsibilities
Perform registration/check-in processes and data entry; verify insurance eligibility and obtain authorizations; calculate and collect patient liability; enter payments and reconcile daily charges; schedule office visits and procedures; respond to patient inquiries via phone, email, and in-person; assist with patient escorting and vitals; maintain patient records per policy.
Seniority
Entry-level to experienced, individual contributor