Access Digital Health Ambassador - Revenue Cycle
Core
Champion digital healthcare solutions and support patients in navigating care pathways using digital tools to bridge the digital divide.
Role type
Digital Health Ambassador (Patient Support & System Integration)
Builds
Patient access to digital health resources, system usability, and integration between access tools and EHR
Domain
Healthcare / Digital Health / Patient Access
Deliverable
product features | client delivery
Required skills
patient registration, digital tool proficiency, troubleshooting, system testing (UAT), root cause analysis, workflow optimization, stakeholder communication
Preferred skills
Certified Healthcare Access Manager, HIPAA/HITECH knowledge, identity verification workflows
Technologies
MyChart, kiosks, tablets, telehealth platforms, EHR, Microsoft Office
Responsibilities
Educate patients on digital tools, advocate for digital health technologies, report and track technical issues, gather user feedback, advise on accessibility, support system integrations, participate in testing and deployment
Seniority
Mid-level, hands-on IC
