Product Manager - Patient Experience
Core
Drive patient-facing digital experiences across Labcorp's ecosystem (web, mobile, and Patient Service Center) to improve patient engagement and satisfaction.
Role type
Product Manager (Patient Experience)
Builds
Digital patient experiences (web, mobile, Patient Service Center)
Domain
Healthcare / Digital Health
Deliverable
product features
Required skills
Product strategy formulation, roadmap development, data-driven decision making, stakeholder management, KPI definition, Agile methodologies, requirement gathering, technical concept translation
Preferred skills
Healthcare or digital health domain experience, AI tool utilization, modern web/mobile technologies understanding, API knowledge, digital experience platforms familiarity
Technologies
JIRA, Confluence
Responsibilities
Contribute to product strategy and vision aligned to enterprise goals; Translate strategy into clear product concepts, designs, and execution plans; Champion a patient-first mindset to design intuitive, accessible experiences; Collaborate with Engineering, UX, and business stakeholders to deliver value; Define and own KPIs tied to patient engagement and business outcomes; Stay informed on healthcare trends and competitive landscape
Seniority
Mid-level IC