Operations Associate, AI
Core
Build automated systems and adaptive pathways using AI and data to improve patient care experiences, identify disengagement points, and personalize care journeys for patients with obesity.
Role type
Senior AI Operations Engineer (Healthcare)
Builds
Automated care pathways, patient engagement systems, and practitioner performance feedback infrastructure.
Domain
Digital healthcare / Obesity management / Telehealth
Deliverable
production ML models | product features
Required skills
Native AI usage (agents, automations), data-driven problem diagnosis, self-directed project initiation, building applied AI solutions, system design, stakeholder partnership.
Preferred skills
Experience with Claude, n8n, Zendesk, Lorikeet, healthcare/telehealth domain knowledge.
Technologies
Claude, n8n, Zendesk, Lorikeet
Responsibilities
Identify patient disengagement points and build automated systems to prevent them; Design and implement personalized care pathways; Build infrastructure to measure practitioner performance and provide coaching feedback; Define world-class patient care standards; Raise the team's AI capabilities and share new tools/techniques; Use data and patient insights to validate solutions and prioritize focus areas.
Seniority
Mid-Senior, hands-on IC
