Senior Operations Manager(s) – Revenue Cycle Department – Multiple Locations
Core
Operational leadership of Patient Access and Revenue Cycle functions, ensuring performance targets, process standardization, and workflow optimization for a complex patient care area.
Role type
Senior Operations Manager (Revenue Cycle/Patient Access)
Builds
Operational excellence in patient access, scheduling, and revenue cycle processes.
Domain
Healthcare / Hospital Operations / Revenue Cycle
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic initiative execution, team leadership and coaching, workflow optimization, data auditing, insurance verification, payer requirements knowledge, financial services management, EHR and scheduling platform collaboration, process standardization.
Preferred skills
Experience in hospital or academic medical center environments, management of call center and patient access teams.
Technologies
EHR, scheduling platforms, call center technology
Responsibilities
Manage and coordinate administrative and operational functions for patient care areas; Develop business and operational priorities with leadership; Audit monthly visit data to optimize workflows; Maintain high standards for demographic and insurance accuracy; Lead, coach, and develop managers and frontline staff; Serve as liaison between clinical operations, finance, compliance, and executive leadership.
Seniority
Senior, hands-on IC with supervisory experience