Engineer 2 - Software Development & Engineering
Core
Develop, configure, and maintain enterprise-scale ServiceNow solutions to support IT service management, operations workflows, and system integrations for Comcast Business. (via careerplan.io/jobs/R440733-1-engineer-2-software-development-engineering-at-comcast)
Role type
ServiceNow Developer (IC)
Builds
Scalable ServiceNow applications, integrations with telecom order management systems, and automation workflows for ITSM/TSOM/CMDB.
Domain
Telecommunications / IT Service Management
Required skills
ServiceNow development (Flow Designer, Script Includes), ITSM/TSOM/CMDB architecture, JavaScript, REST APIs, database management, cloud fundamentals, data migration, DevSecOps practices
Preferred skills
MSO/Telecommunications experience, OSS/BSS systems knowledge, AI-powered code generation tools, ERP/CRM integration experience
Technologies
ServiceNow, Flow Designer, Script Includes, ITSM, TSOM, CMDB, REST APIs, JavaScript, Python, Java
Responsibilities
Develop and maintain ServiceNow solutions for incident, request, problem, and change management workflows; Integrate ServiceNow with telecom order management systems for end-to-end orchestration; Write server-side logic, workflows, and automation for operational stability; Assist with data migration, cleanup, and transformation for ITSM/CMDB/TSOM; Support production releases, regression testing, and vulnerability remediation; Collaborate with QA teams to validate application specifications and technical requirements.
Seniority
Mid-level, hands-on IC
