Director – Commercial Operations
Core
Provide strategic direction, leadership, and governance for Commercial Operations in India, serving as a business partner to Human Health Leadership to enable sustainable growth through operational rigor and data-driven decision-making.
Role type
Director, Commercial Operations (Strategy & Operations)
Builds
Integrated operating models for Sales Force Effectiveness, Business Practices, New Product Planning, Financial Patients Programs, and Commercial Administration
Domain
Human Health / Life Sciences / Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, operational excellence, sales force effectiveness, new product launch planning, patient access program management, compliance governance, cross-functional leadership, talent development, process optimization
Preferred skills
Experience with digital tools and AI for sales analytics, knowledge of anti-bribery and anti-corruption laws, ability to drive transformation initiatives
Technologies
Digital tools, omnichannel capabilities, automation, AI, advanced analytics
Responsibilities
Develop and execute multi-year commercial operations strategy; lead Sales Force Effectiveness strategy and optimize resource deployment; oversee commercial governance and ensure adherence to industry regulations; lead new asset launch readiness and pipeline capabilities; provide strategic leadership for patient access and support programs; lead administration and operational support functions including vendor management and business continuity
Seniority
Director, strategic leadership & high-performing organization building
