HR Service Automation Senior Specialist
Core
Drive the HR Automation agenda for Learning Operations by identifying, designing, and deploying rule-based automation solutions to enhance employee experience and operational efficiency.
Role type
Senior HR Service Automation Specialist (IC)
Builds
Automated HR processes and digital solutions for Learning Operations
Domain
Human Resources Technology / Process Automation
Deliverable
production ML models | product features
Required skills
RPA development, AI integration, Cloud-based HR platforms, Process assessment, Change management, Data analysis, Vendor management, Project lifecycle management
Preferred skills
Scripting/programming languages, Microsoft Power Apps/Automate, AI tools (Copilot, GPT, Gemini), STEM background
Technologies
RPA platforms, AI tools, Microsoft Power Apps, Power Automate, Cloud-based service platforms
Responsibilities
Lead process assessment and automation feasibility studies; Enable contact channel optimization with RPA, AI, and Chatbots; Manage automation roadmap and rollout schedules; Maintain continuity of services during outages; Execute tests and validate automation results; Collaborate with HR Solutions partners on strategy and implementation.
Seniority
Senior, hands-on IC