Service Director
Core
Lead and coach Field Engineers to implement service strategy for diagnostic imaging equipment in the Greater Portland Oregon market, driving operational and commercial objectives.
Role type
Senior Service Director (Field Service)
Builds
Diagnostic imaging equipment service and installation solutions
Domain
Healthcare Technology / Medical Imaging
Required skills
Team leadership and coaching, Strategic planning, Customer relationship management, Technical problem-solving, Market analysis, Operational execution
Preferred skills
Field service team management, Field sales experience, Change management
Responsibilities
Act as single point of contact for critical customer issues, Hire and develop Field Engineers, Partner with Market Service VP and commercial accounts, Drive market share and profitability, Manage 40-50% field travel
Seniority
Senior, hands-on IC with people management