Area Service Leader
Core
Lead field service operations and maintenance for medical technology products, acting as the primary customer contact for technical and business support in a designated region.
Role type
Senior Area Service Leader (People Management)
Builds
Maintenance and repair services for sold or existing medical device products
Domain
Medical Technology / Healthcare
Deliverable
client delivery
Required skills
People leadership, hiring and talent development, technical discipline knowledge, analytical thinking, problem resolution, project management, customer relationship management
Preferred skills
Knowledge of market competition and best practices, ability to lead small low-risk projects, cross-functional collaboration
Technologies
Field service engineering tools, maintenance management systems
Responsibilities
Manage departmental operations planning and execution, serve as single point of contact for customer concerns, hire and develop team members, propose solutions for complex manufacturing processes, convey performance expectations to staff
Seniority
Senior, hands-on IC with people management