Technical Field Service Manager (Servicechef, Patientövervakning)
Core
Leading a team to install and maintain Hospital Monitoring Systems in Sweden, ensuring operational service delivery and customer satisfaction.
Role type
Senior Technical Field Service Manager (Team Lead)
Builds
Hospital Monitoring System installations and operational services
Domain
Healthcare Technology / Medical Devices
Deliverable
client delivery
Required skills
Technical field service and maintenance experience, people leadership (managing engineers/technicians), project management, change management, regulatory compliance reporting, cross-functional collaboration
Preferred skills
Med Tech industry background, training new hires
Technologies
Hospital Monitoring Systems
Responsibilities
Planning and leading the team for effective installations, managing escalations to recognize customer needs, conducting customer visits for operational issues, collaborating with sales and project management, training new hires and FSEs, reporting compliance issues to quality functions
Seniority
Senior, hands-on IC with people leadership