Telecommunications Center Assistant - Tappahannock - PRN
Core
Frontline support role managing incoming calls, routing inquiries, and paging staff within a medical center environment.
Role type
Telecommunications Center Assistant
Builds
Internal communication and patient/physician information services
Domain
Healthcare operations
Deliverable
client delivery
Required skills
Clerical work, software applications (work processing, spreadsheets, database, e-mail), medical terminology, paging systems, emergency code announcement, control panel monitoring
Preferred skills
Call center environment experience, IDX or similar scheduling system training
Responsibilities
Answer incoming phone lines and route calls appropriately, Page physicians and other employees, Announce emergency codes and make related telephone calls, Report problems alerted by control panels such as fire
Seniority
Entry-level, individual contributor