CoE Application Support Engineer
Core
Configure, test, and improve business-critical scheduling and mobile applications to support operational planning and field service delivery.
Role type
Application Support Engineer (Configuration & Analysis)
Builds
Scheduling and mobile solutions for field operations
Domain
Water utility operations / Enterprise resource planning
Deliverable
product features
Required skills
SAP, Oracle, Microsoft applications, Excel, data analysis, report and dashboard design, application configuration, change control, impact analysis
Preferred skills
automated reporting, operational planning/scheduling, business analysis, Agile delivery, water industry knowledge
Technologies
SAP, Oracle, Microsoft applications
Responsibilities
Define issues and shape improvement opportunities with users; configure approved changes within applications; carry out impact analysis; scope work and estimate delivery effort; prepare cost and benefit recommendations; translate requirements into configuration solutions; test application upgrades; diagnose faults with technical teams; monitor enhancements; review configuration and system performance.
Seniority
Mid-level, hands-on IC
