AV Engineer I
Core
Provide hands-on support for Microsoft Teams Rooms, corporate telephony, and audiovisual infrastructure to ensure seamless communication and collaboration across office environments.
Role type
AV Support Engineer
Builds
Reliable AV and collaboration systems for corporate offices and live/hybrid events
Domain
Commercial real estate technology / Unified Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Teams Rooms support, Microsoft Teams Phone configuration, SIP/VoIP infrastructure management, AV system installation and maintenance, DSP and control system troubleshooting, network troubleshooting (VLANs, QoS, IP configuration), event setup and operation
Preferred skills
CTS certification, Microsoft Teams Rooms Pro Specialist, Microsoft 365 Teams Administrator Associate, Crestron/Extron certifications, live streaming and broadcast AV support, monitoring tool expertise (Extron GVE, Logitech Sync, Vyopta, LogicMonitor)
Technologies
Microsoft Teams Rooms, Microsoft Teams Phone, SIP, VoIP, Extron, Crestron, Logitech Sync, LogicMonitor, Vyopta
Responsibilities
Troubleshoot and resolve AV, conferencing, and telephony issues via ticketing system; Manage and maintain corporate telephony solutions; Support live and hybrid corporate events including setup and operation; Install, test, and maintain AV systems including displays, microphones, and DSPs; Monitor system health using monitoring platforms; Maintain documentation, room schematics, and equipment inventories
Seniority
Mid-level, hands-on IC
