Clinical Associate - Medical Assistant
Core
Virtual-first medical practice liaison coordinating care, managing orders, and advocating for members across primary and acute care programs.
Role type
Clinical Associate (Medical Assistant)
Builds
Telehealth visits, care coordination workflows, and member onboarding for Devoted Health members.
Domain
Healthcare / Telehealth / Care Coordination
Required skills
Medical Assistant certification (CMA/RMA/CCMA), EHR/EMR systems, HIPAA compliance, care coordination, order management, member advocacy
Preferred skills
Bilingual (English/Spanish), care gap closure experience, Medicare Advantage population experience, high-volume case management
Technologies
Epic, AthenaHealth, eClinicalWorks, Cerner, Salesforce, Google Workspace, AI-assisted documentation tools
Responsibilities
Coordinate home health and DME orders, manage lab and imaging tracking, handle referral workflows, assist with prescription requests, review disease registries for care gaps, serve as member point of contact for care coordination needs
Seniority
Mid-level, patient-facing role