Retail Excellence & Training Manager
Core
Execute and coordinate global retail excellence and training programs to ensure consistent implementation of retail standards, onboarding, and client experience across the worldwide retail network.
Role type
Senior Retail Excellence & Training Manager
Builds
Global retail training calendar, digital learning content, and client experience programs
Domain
Luxury fashion retail
Required skills
Retail operations management, Learning & Development program design, Project management, Stakeholder management, Training facilitation, Data analysis
Preferred skills
Experience with Yoobic/LMS platforms, International travel availability, Additional languages
Technologies
Yoobic, Microsoft Office
Responsibilities
Coordinate global retail training initiatives and onboarding journeys; Design and update training content and learning tools; Manage digital learning platform administration; Deliver virtual and in-person training sessions; Monitor initiative effectiveness through KPIs and reporting.
Seniority
Senior, hands-on IC