Associate Contracts Manager
Core
Manage end-to-end bid responses for global, high-stakes RFxs, ensuring compliance, quality, and timely submission while coaching sales teams on procurement best practices.
Role type
mid-level proposal manager (bid management)
Builds
high-quality bid responses and procurement guidance for sales teams
Domain
SaaS / Customer Experience / B2B Sales
Required skills
technical writing, project management, strategic communication, stakeholder alignment, process improvement, sales enablement
Preferred skills
experience in AI or CX domains, familiarity with Zendesk solutions
Technologies
RFP platforms, collaboration tools, document management systems
Responsibilities
Facilitate kickoff meetings and establish schedules for bid responses; Partner with Solutions Consultants and Account Executives to craft customer-oriented responses; Maintain ownership of the final Main RFP Response Document; Contribute to refinement of engagement processes; Coach sales teams on winning patterns.
Seniority
Mid-level, hands-on IC
