Client Solutions Associate - Korean Speaker (Hong Kong - October 2026)
Core
Client-facing role providing software training, account management, and technical support for FactSet's financial data platform to investment professionals in Hong Kong and North Asia.
Role type
Client Solutions Associate (Junior Consultant)
Builds
FactSet financial data and analytics platform
Domain
Financial Technology (FinTech) / Investment Management
Deliverable
client delivery
Required skills
Business-level Korean, Business-level Mandarin, Excel modeling, database querying, financial data analysis, client relationship management, product demonstration
Preferred skills
Finance or FinTech industry background, Mathematics/Computer Science/Engineering degree, strong analytical skills
Technologies
FactSet platform, Excel, databases
Responsibilities
Manage assigned client accounts and ensure maximum software value, customize solutions to fit individual client workflows, demonstrate product lines and provide software training to individuals and groups, visit clients for face-to-face support and relationship building, answer day-to-day client queries and provide complex solutions via helpdesk
Seniority
Entry-level / Junior (Fresh graduates or <3 years experience)