Analyst Customer Facing Effectiveness
Core
Design, manage, and analyze data-driven incentive plans; support localization by allocating sales targets; track performance using KPIs for sales effectiveness; and ensure global alignment of incentive processes within the Customer Facing Hub.
Role type
Analyst, Customer Effectiveness (Commercial Operations)
Builds
Incentive plans, sales targets, dashboards, and segmentation analysis for sales force effectiveness
Domain
Healthcare / Pharmaceutical / Commercial Operations
Deliverable
dashboards & analysis
Required skills
Incentive plan management, Sales target allocation, KPI tracking, Customer profiling, Segmentation analysis, Call planning, Data analysis, SQL, SAS, Power BI, Tableau, Alteryx, Excel
Preferred skills
Javelin, Zaidyn, SalesIQ, Smartsheet, Industry-specific trends knowledge, Financial acumen (via careerplan.io/jobs/R2870406-analyst-customer-facing-effectiveness-at-sanofi)
Responsibilities
Manage and analyze incentive plans to ensure alignment with business objectives; Develop data-driven sales targets to drive performance; Create and analyze KPIs to monitor sales force effectiveness; Refresh reports on a regular cycle with quality checks; Assist in customer profiling and segmentation targeting; Contribute to setting up call plans to enhance sales force efficiency.
Seniority
Mid-level, hands-on analyst
