Head, US E-Commerce
Core
Senior commercial leader defining and driving the strategic direction of a B2B digital commerce platform for a healthcare company, translating market dynamics into actionable e-commerce vision to deliver measurable growth.
Role type
Senior IC Head of E-Commerce (Strategy & General Management)
Builds
B2B digital commerce platform roadmap and commercial strategy for healthcare clients
Domain
Healthcare / Life Sciences / B2B Digital Commerce
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
B2B commercial strategy, sales growth management, market intelligence synthesis, cross-functional team leadership, omnichannel experience, KPI definition, business case development, pilot design, stakeholder management at SVP level
Preferred skills
Management consulting experience, healthcare or specialty distribution background, understanding of tech stack, innovation in digital commerce
Technologies
None explicitly listed
Responsibilities
Own end-to-end B2B US e-commerce commercial strategy and multi-year roadmap; Act as general manager for the US e-commerce business; Translate macro trends and customer insights into differentiated strategic positions; Identify and evaluate new business models and market expansion opportunities; Develop strategies for customer retention and reducing churn; Define and monitor KPIs for platform adoption and digital revenue; Partner with Digital and Marketing to improve the digital buying journey; Collaborate with sales to ensure complementary channels; Maintain pulse on emerging B2B e-commerce trends; Champion test-and-learn culture for new commercial ideas; Partner with Digital E-Commerce organization as co-owner of the platform roadmap; Drive accountability for User Acceptance Testing (UAT) and commercial readiness