Group Digital ECommerce Director F/M
Core
Leading the digital commerce transformation and omnichannel strategy for a global workplace solutions distributor, serving B2B corporate accounts and strategic customers.
Role type
Group Digital ECommerce Director
Builds
Central pillar of omnichannel strategy, B2B e-commerce platform, and unified customer ecosystem
Domain
B2B E-commerce, Workplace Solutions, Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
B2B e-commerce strategy, ERP/CRM/PIM/DAM integration, B2B marketplace management, UX/UI optimization, data governance, change management, stakeholder alignment, roadmap planning, KPI analysis (CAC, CLV, conversion)
Preferred skills
Global/multi-country exposure, experience with punchout and replenishment tools, advanced analytics and A/B testing
Technologies
ERP, CRM, PIM, DAM, B2B marketplaces, punchout, APIs
Responsibilities
Define e-commerce and omnichannel strategy roadmap, coordinate cross-functional delivery with IT and business teams, optimize customer journey and B2B capabilities, prepare platform for marketing acquisition and loyalty initiatives, lead and develop the global e-commerce team
Seniority
Senior, hands-on IC with strategic leadership