Sr. Director Client Services
Core
Lead strategist for top accounts ensuring correct product strategy and execution for a digital news publisher's advertising business.
Role type
Senior Director, Client Services & Category Support
Builds
Client retention, upsell growth, cross-sell growth, and increased customer LTV for Southern California advertisers
Domain
Digital advertising / Local news publishing
Deliverable
client delivery
Required skills
Strategic leadership, revenue forecasting, programmatic media buying, digital adtech platform management, campaign performance analytics, team management, business planning, data analysis
Preferred skills
Experience with Google Ad Manager, Facebook Ad Manager, Google Analytics, Salesforce, Excel, PowerPoint
Technologies
Google Ad Manager, Facebook Ad Manager, Google Analytics, Salesforce, Excel, PowerPoint
Responsibilities
Manage a team of Account Managers and Category Coordinators; Lead team performance focusing on revenue retention and growth; Provide revenue and account volume forecasting; Manage inbound ad placement requests from agencies; Drive strategies for upsell and cross-sell growth; Work cross-functionally with Sales and Marketing on new business opportunities; Function as lead digital strategist for product strategy; Collaborate with Ad Operations on workflows and platform UI/UX; Own client reporting and metrics analysis; Assist on large-opportunity client sales calls; Build and foster team culture; Recruit top talent
Seniority
Senior, strategic leadership & team management
