Care Coordinator Auth Scheduling Specialist- Atrium Health Mercy Wound Care FT
Core
Coordinates patient referrals, authorizations, and scheduling for surgical procedures and diagnostic testing within the wound care department.
Role type
Care Coordination Specialist
Builds
Patient care pathways and appointment schedules
Domain
Healthcare / Wound Management
Deliverable
client delivery
Required skills
Patient referral coordination, Insurance benefits review, Scheduling management, Medical necessity policy knowledge, Customer service
Preferred skills
Medical records software knowledge, Financial estimate preparation
Responsibilities
Completes referrals for patients, Obtains all authorizations needed, Directs patients to providers in their insurance plan, Coordinates and schedules surgical procedures and diagnostic testing, Reviews and confirms schedules accuracy, Follows up on referrals to ensure no care gaps