Clinic Scheduler
Core
Coordinate external referrals, provider orders, and authorizations to ensure timely access to care for seniors within the PACE model.
Role type
Clinic Scheduler (Healthcare Operations)
Builds
External provider network access and care coordination workflows
Domain
Healthcare / Elderly Care / PACE Program
Required skills
Referral coordination, Authorization management, Provider network liaison, EMR documentation, Process improvement, Time management
Preferred skills
Problem solving, Ambiguity tolerance, Cross-functional collaboration
Technologies
EMR systems, Scheduling tools
Responsibilities
Coordinate external referrals and specialist appointments from initiation to completion; Review orders for completeness and resolve missing information; Track authorization status and outstanding actions; Communicate with health plans and provider offices to resolve access barriers; Identify workflow gaps and recommend process improvements.
Seniority
Mid-level, hands-on IC