CareerPlan

Outpatient Access Representative

Rochester - NY, USFull-time2026-11-02 → 2026-11-13
Based in United States

Core

Front-line administrative support for ambulatory care visits, handling patient registration, scheduling, and information processing.

Role type

Outpatient Access Representative

Builds

Patient access workflows and revenue cycle documentation for ambulatory care

Domain

Healthcare / Ambulatory Care

Required skills

Patient registration, appointment scheduling, data entry, phone management, HIPAA compliance, financial data collection, vital signs documentation

Preferred skills

Medical terminology, database management, customer service, conflict resolution

Responsibilities

Greet patients and verify identity, schedule appointments, manage electronic medical records, answer clinic calls, collect co-pays, update waiting lists, escort patients to treatment areas, reconcile charges

Seniority

Entry-level, individual contributor