Outpatient Access Representative
Core
Front-line administrative support for ambulatory surgical center visits, handling patient registration, scheduling, and data entry.
Role type
Outpatient Access Representative
Builds
Patient access workflows and revenue cycle documentation
Domain
Healthcare / Ambulatory Surgery Center
Required skills
Patient registration, appointment scheduling, data entry, charge reconciliation, HIPAA compliance, phone management, vital signs collection
Preferred skills
Medical terminology, database management, customer service, conflict resolution
Technologies
Electronic Medical Record (EMR), Patient Access and Revenue Cycle Systems
Responsibilities
Greet patients and verify identity, schedule new and return visits, collect demographic and financial information, manage incoming clinic calls, edit registration errors, collect co-pays and reconcile deposits, escort patients to treatment areas and record vital signs.
Seniority
Entry-level, individual contributor