Patient Service Representative (PSR), Gastroenterology Clinic
Core
Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing in a gastroenterology clinic.
Role type
Patient Service Representative (PSR)
Builds
Patient appointments, billing records, and accurate medical records for the gastroenterology care team.
Domain
Healthcare / Gastroenterology
Required skills
Scheduling, patient registration, billing and coding, medical record maintenance, handling difficult customers
Preferred skills
Experience handling difficult caller/customers/patients
Technologies
Patient accounting system
Responsibilities
Schedule appointments for patients, collect payment at time of service, enter accurate billing information, assist clinical staff in maintaining accurate medical records
Seniority
Entry-level to Junior, hands-on IC
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