Automotive Service Advisor
Core
Frontline service advisor managing customer interactions, scheduling maintenance/repairs, and presenting repair recommendations for vehicles at a Kia dealership.
Role type
Entry-level automotive service advisor
Builds
Customer service interactions and repair sales for Kia vehicles
Domain
Automotive retail and after-sales service
Deliverable
client delivery
Required skills
Customer rapport building, communication, time management, objection handling, sales process execution, vehicle maintenance knowledge
Preferred skills
Prior sales, customer service, or hospitality experience
Technologies
None stated
Responsibilities
Assist customers through the service process, present needed repairs and maintenance, close sales, overcome objections
Seniority
Entry-level, individual contributor
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