Customer Service Representative - Bilingual (French)
On-site · Canada
Core
Bilingual Customer Service Representative handling customer orders, product recommendations, and account inquiries via phone, email, and chat.
Role type
Customer Service Representative
Builds
Customer relationships and order fulfillment
Domain
Logistics and shipping distribution
Deliverable
customer delivery
Required skills
Bilingual communication (English/French), problem-solving, active listening, account management, product knowledge
Responsibilities
Process customer orders, make product recommendations, handle account inquiries, build business relationships, navigate website ordering
Seniority
Entry-level to Junior