Conference Services Manager
Core
Manage client relationships and execute group event programs at resort venues, including sales, planning, and on-site coordination.
Role type
Conference Services Manager (Sales & Event Operations)
Builds
Group event programs, resort revenue, client satisfaction
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
consultative sales, account management, event planning, cross-departmental collaboration, CRM software proficiency, revenue target achievement
Preferred skills
2+ years in sales or management operations
Technologies
CRM software, Excel, Outlook, Microsoft Office Suite
Responsibilities
Sell and promote resort offerings (venues, dining, golf, spa); convert qualified opportunities into definite business; coordinate and execute group programs including Banquet Event Orders; serve as primary point of contact for planners; partner with Sales, Banquets, Culinary, and other departments to deliver seamless experiences; meet and exceed sales goals and revenue targets.
Seniority
Individual Contributor
