Customer Support Specialist
On-site
Core
Process customer orders, provide product recommendations, and handle account inquiries via phone, email, and chat to support customers' business needs.
Role type
Customer Support Specialist
Builds
Customer relationships and order fulfillment solutions
Domain
Logistics and industrial supply distribution
Deliverable
client delivery
Required skills
problem-solving, listening, communication, product knowledge, account management
Responsibilities
Process customer orders, make product recommendations, handle account inquiries, build business relationships with customers, help customers navigate the website and online ordering