Front Office Attendant
Core
Greet guests, handle registration, room assignments, and payment processing while ensuring a welcoming environment at a resort.
Role type
Front Office Attendant
Builds
Guest check-in/check-out experience and reservation management
Domain
Hospitality / Resort Operations
Deliverable
product features
Required skills
Guest service, call handling, complaint resolution, record keeping, booking management, basic computer skills
Preferred skills
Hospitality experience
Responsibilities
Greet guests and visitors, answer and route calls, handle guest complaints, maintain registration and affiliate desks, manage bookings and reservations
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