Director, Alternative Investor Services
Core
Lead APAC client servicing for BlackRock's alternatives businesses, managing a multilingual team to support the full investor lifecycle including onboarding, reporting, and due diligence.
Role type
Senior IC Director (Alternatives Investor Services)
Builds
Client experience, operational processes, and regional reporting solutions for APAC investors
Domain
Asset Management / Alternative Investments / Private Markets
Deliverable
client delivery
Required skills
Team leadership, investor onboarding, AML/KYC, FATCA/CRS compliance, regulatory reporting, due diligence coordination, process standardization, stakeholder management
Preferred skills
Infrastructure or hedge fund experience, eFront/CRM platforms, Mandarin fluency
Technologies
eFront, Salesforce, MSD
Responsibilities
Lead and develop the APAC alternatives client servicing team; Act as the regional liaison for global operating model and risk management; Guide investors through onboarding, AML/KYC, and fund-domicile setup; Manage APAC due diligence requests and coordinate data room access; Review and produce client reporting and presentation materials in local languages; Drive process improvement and automation initiatives.
Seniority
Director, regional leadership