Patient Admin Specialist I, GI Oncology
Core
Handle new patient coordination, surgery scheduling, and front office functions in an outpatient GI Oncology clinic.
Role type
Patient Administrative Specialist (Entry Level)
Builds
Outpatient clinic daily operations
Domain
Healthcare / Gastroenterology Oncology
Required skills
Patient registration and check-in/out, Insurance verification, Appointment scheduling, Referral management, Multi-line phone system operation, Electronic medical record systems, Database maintenance, Problem solving, Time management
Preferred skills
Empathy, Compassion, Active listening, Customer service, Stress management, Team orientation
Technologies
Windows-based office software, Electronic medical record systems, Multi-line phone systems
Responsibilities
Greet patients and manage registration check-in/check-out, Verify insurance information, Schedule appointments and manage referrals, Handle inbound/outbound patient calls and correspondence, Maintain patient databases and documentation, Coordinate with providers and clinic staff
Seniority
Entry Level, No previous experience required