Customer Service Representative
Core
Serve as a key contact and liaison for customers, ensuring total satisfaction by handling requests, entering orders, and providing support in a timely, professional, and courteous manner.
Role type
Customer Service Representative
Builds
Customer satisfaction and order fulfillment for Graybar goods and services
Domain
Industrial distribution / Electrical supply
Deliverable
client delivery
Required skills
Communication, customer service, order entry, pricing, expediting, billing, order maintenance, credit, claims, product selection, application support
Preferred skills
Sales, handling diverse customer situations with tact, 2+ years experience, 2 or 4 year degree