Product Line Manager III
Core
Drive operational performance and customer experience for Chemical Mechanical Polishing (CMP) service contracts and equipment across the region.
Role type
Senior Product Line Manager (Service Operations)
Builds
Regional CMP service delivery, equipment reliability, and cost-effective service solutions for semiconductor customers.
Domain
Semiconductor equipment and services (CMP)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
CMP technical expertise, cross-functional program leadership, stakeholder influence without direct authority, operational execution, analytics and diagnostics understanding, financial performance management, supply chain coordination
Preferred skills
Semiconductor equipment service experience, analytics mindset, ability to translate complex technical topics for executives
Technologies
CMP equipment, service analytics tools, supply chain management systems
Responsibilities
Serve as focal point for CMP field product support and operational execution; drive cross-functional alignment to achieve regional business objectives; track and improve service contract KPIs (uptime, availability, cost); lead high-level customer and field escalations; drive repair, refurbishment, and parts utilization programs; ensure field readiness for new products and service solutions; communicate operational performance and risks to senior leadership.
Seniority
Senior, hands-on IC with strategic influence
