Senior Director, Head of Service Business Unit
Core
Define and execute service product strategy, own the service roadmap, and deliver profitable revenue growth across the installed base for semiconductor and display manufacturing equipment.
Role type
Senior Director, Head of Service Business Unit
Builds
Scalable service products and capabilities to improve customer outcomes for CVD/DDP products
Domain
Semiconductor and display manufacturing equipment services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, cross-functional orchestration, engineering program management, portfolio planning, market segmentation, competitive intelligence, executive customer engagement, financial acumen
Preferred skills
CVD process expertise, advanced semiconductor fabrication knowledge, global business unit management, portfolio management, competitive strategy
Technologies
CVD process, semiconductor fabrication technologies
Responsibilities
Lead senior managers to align with business objectives and execution plans; guide engineering organizations in designing and implementing service programs; develop integrated product and portfolio plans with Business Units; lead competitive intelligence processes to inform priorities; provide strategic oversight of customer escalations and field alignment; present state-of-the-business updates to senior leadership
Seniority
Senior Director, strategic leadership & organizational scale
