Mitarbeiter im Kundenservice (m/w/d)
Core
Handling customer inquiries via phone and email, processing orders, and managing logistics communications to ensure high customer satisfaction.
Role type
Customer Service Representative
Builds
Order fulfillment and logistics coordination for healthcare supply chain clients
Domain
Healthcare logistics / Supply chain
Required skills
Customer service, Communication, Order processing, Data entry, Document management, Time management
Preferred skills
Commercial training, English language, MS Office, Teamwork
Technologies
MS Office
Responsibilities
Answering customer calls and emails, Processing and tracking orders, Communicating with transport providers, Handling complaints and clarifications, Updating customer and order data, Monitoring delivery schedules, Supporting process optimization
Seniority
Entry-level to Mid-level