Department Assistant II, Burbank, Per Diem
Core
Administrative support for patients in an ambulatory outpatient setting, handling appointments, insurance verification, and patient intake.
Role type
Administrative Assistant
Builds
Patient appointment schedules and administrative records
Domain
Healthcare / Ambulatory Care
Deliverable
product features
Required skills
Patient intake, Insurance verification, Appointment scheduling, Data entry, Phone communication, Financial counseling, Record maintenance
Preferred skills
Medical terminology, Business office procedures
Technologies
Specialized applications software, Computer systems
Responsibilities
Greet patients and verify demographic/insurance info, Schedule appointments and prioritize care, Collect co-payments and process billing, Manage prior authorizations and referrals, Direct phone calls and relay messages, Maintain accurate patient records and logs