CareerPlan

Patient Access Schedule Agent, Partially Remote, 9:30am-6:00pm

Worcester, MA Worcester Business Center, USFull-time2026-10-21 → 2026-11-10

Core

Handles incoming and outbound phone calls to schedule patient appointments across multiple clinics and departments, securing patient demographics, insurance information, and collecting liabilities.

Role type

Patient Access Scheduler

Builds

Patient appointment schedules and room assignments for procedures

Domain

Healthcare administration

Required skills

English speaking, reading, and writing; phone communication; patient data management; insurance verification; liability collection

Preferred skills

Previous scheduling experience; healthcare organization experience; bilingual skills