Switchboard Operator
Core
Operating a telephone control board and paging system to dispatch incoming calls and alert internal/on-call clinical staff.
Role type
Switchboard Operator
Builds
Internal communication routing and emergency code dispatch for a health system
Domain
Healthcare operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MS Office (Excel), accurate keyboarding, verbal communication, written communication, customer service
Preferred skills
Medical Terminology certification, previous switchboard operator experience
Responsibilities
Answer phones and route calls, dispatch emergency Code calls, process paperwork and distribute clinical schedules
Seniority
Entry-level, non-exempt
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