Solution Architect, ServiceNow HRSD
Core
Define and ensure consistency of ServiceNow HRSD solutions to support HR processes and improve employee experience for Desjardins business sectors.
Role type
Senior ServiceNow HRSD Solutions Architect
Builds
Cloud-based HR Service Delivery solutions and contingency applications
Domain
Financial services / Human Resources Technology
Deliverable
production ML models | product features
Required skills
ServiceNow HRSD architecture, ServiceNow App Engine, HR solution implementation, large-scale ServiceNow HRSD module implementation, Employee Center Pro, HR Services, HR Case, Knowledge Management, Employee Journey Management, Lifecycle Events, Enterprise Onboarding, Transitions, Employee Document Management, HRSD data model, performance analytics, predictive intelligence, AI capabilities (Virtual Agent, Now Assist)
Preferred skills
None stated
Technologies
ServiceNow, Employee Center Pro, HR Services, HR Case, Knowledge Management, Virtual Agent, Now Assist
Responsibilities
Serve as expert advisor on application solutions and operations architecture; advise business partners on technology solution planning and execution; design IT solutions meeting business needs; identify and analyze potential IT solutions and issues; represent unit before committees and decision-making bodies; negotiate agreements with external partners
Seniority
Senior, hands-on IC
