ServiceNow AI Solutions Architect
Core
Design and implement agentic AI patterns and AI-enabled workflows within ServiceNow HRSD to enhance enterprise HR operations.
Role type
Senior ServiceNow AI Solutions Architect
Builds
AI strategies, agentic AI workflows, and integrations for HRSD within the ServiceNow platform
Domain
Enterprise HR technology and Artificial Intelligence
Deliverable
production ML models | product features
Required skills
ServiceNow core architecture, HRSD implementation, ServiceNow data modeling, workflow and automation architecture, Now Assist, enterprise data modeling, integration architecture, Workday integrations, AI strategy, agentic AI patterns, AI governance, security and compliance, prompt engineering, model orchestration
Preferred skills
Experience with Predictive Intelligence, machine learning models, leading POCs and pilots
Technologies
ServiceNow, Now Assist, Copilot, LESS, Workday
Responsibilities
Develop AI strategies and roadmaps aligned with enterprise objectives; design comprehensive AI-enabled workflows; create and govern AI agents and generative AI experiences; establish AI governance and security standards; utilize automation to enhance performance; collaborate with stakeholders to translate AI capabilities into business results; lead proofs of concept and value realization initiatives
