Senior ServiceNow Engineer
Core
Independently analyze and implement data, software, or technology solutions to deliver precise, reliable, and reproducible products for HR business needs.
Role type
Senior ServiceNow Engineer (HRSD)
Builds
ServiceNow HRSD configurations, workflows, portals, and reporting solutions
Domain
Healthcare technology / Human Resources Information Systems
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow configuration and development, HRSD domain knowledge, troubleshooting workflows and access issues, data integration and warehousing, data analysis and visualization, Agile framework, technical documentation, requirement gathering
Preferred skills
Agile Framework
Technologies
ServiceNow, GxP compliance tools
Responsibilities
Troubleshoot workflows, access, portal, and reporting issues; Demonstrate new ServiceNow functionalities to stakeholders; Support HR Acuity case management application; Participate in requirement gathering for new ServiceNow HR requests; Analyze and critique results against ServiceNow best practices; Produce and maintain required technical documentation
Seniority
Senior, hands-on IC