Bankruptcy Supervisor
Core
Supervising centralized bankruptcy functions, managing staff performance, and ensuring compliance with corporate and regulatory policies for nonprime credit collections.
Role type
Supervisory IC in centralized operations
Builds
Operational efficiency and compliance in bankruptcy collections
Domain
Financial services / Credit collections
Deliverable
client delivery
Required skills
Staff supervision and hiring, performance management and coaching, process compliance monitoring, workflow optimization, conflict resolution, report preparation
Preferred skills
Product knowledge expertise, MS Word/Excel proficiency, ability to learn new software
Technologies
COPs, PACER, NDC
Responsibilities
Supervise daily activities of bankruptcy representatives, conduct performance reviews and coaching, ensure compliance with regulatory policies, prepare operational reports, resolve escalated customer calls
Seniority
Mid-level Supervisor