Energy Efficiency Outreach Coordinator
Core
Drive program awareness, lead generation, and customer participation for the PNM Home Energy Checkup Program through strategic outreach, partnership development, and community engagement.
Role type
Senior IC community outreach and account management specialist
Builds
Community partnerships, customer enrollment pipelines, and program visibility
Domain
Energy efficiency / Utilities / Community development
Deliverable
product features
Required skills
Community outreach, partnership development, event coordination, stakeholder management, contractor oversight, CRM management, project planning, data tracking, bilingual communication
Preferred skills
Energy efficiency technologies knowledge, utility program experience, contractor/vendor coordination, marketing automation, industry certifications (BPI, LEED, CEM)
Technologies
Microsoft Office Suite, CRM systems, databases, digital collaboration tools, marketing automation systems
Responsibilities
Develop and maintain relationships with community organizations and local governments; coordinate in-person outreach events and resource fairs; manage contractor relationships and ensure performance tracking; track outreach activities and lead metrics; provide program education to customers and partners; conduct occasional home energy assessments and eligibility reviews.
Seniority
Mid-level, hands-on IC
